The Typical Replacement Windows Sales Presentation (not us)
Can you trust a replacement windows salesperson? If you have read a lot of home improvement company reviews, you’re already skeptical. One of the most dreaded parts of the home improvement experience is the salesperson’s visit. In fact, a lot of otherwise decent window installation companies never get an appointment with their client because their criteria for the appointment are too strict!
Here is the typical industry sales process:
- The typical sales pitch will require all homeowners to be present. By “all homeowners”, they mean all decision makers who will be controlling the decision and the purse strings. Why do they feel this is important? Because they will pitch a “solution” to your window problem that only they can solve. These replacement windows companies want a “two-leg” appointment because their sales staff is incentivized for a one time close.
- They claim to have an exclusive product engineered just for you and no one else has it. They will bash all the other replacement window product lines they either don’t handle or have a lower margin on. For Example, they might say fiberglass is “the worst” product. Now, this is because they don’t quote any fiberglass products. They can’t offer a full line of options because they are limited.
- They have an unbelievable offer that is good only for tonight! If you sign today, they will offer hundreds or even thousands off the contact due to their “Sale”.
- The sales rep is very high pressure. He/she overstays the visit and keeps changing the offer until you feel obligated to sign a contract. You won’t be happy with it and will have buyer’s remorse with your replacement windows contract.
The Window Experts are Different!
You will never get the typical home improvement sales pitch at The Window Experts. Our team is a true team of consultants.
When you are in the market for a large home improvement purchase, you don’t need to be pressured into a quick decision! You need answers to cost, frame types, energy efficiency and ROI. You don’t need high pressure tactics with fake “sign today” deals. You want an honest, no pressure, consultive visit where you can learn what products are available at what cost. You need someone to educate and provide guidance in your decision making. If you need time to think about your decision…we will respect your choice.
The Window Experts Believe in Choice:
With over a dozen different manufacturers offering aluminum, aluminum clad, wood, vinyl, composite, and fiberglass window frames. We will discuss the benefits of each. We’ll show you the frame depths and profiles so that you can make the right decision for your home. You’ll understand the distinct styles of window openings and glass options available.
Our Professional Installation:
A professional replacement windows installation starts with precise measuring. Windows from The Window Experts are all custom ordered for each window opening. These custom windows will fit precisely, seal better and operate flawlessly.
Our highly trained team arrives in company branded equipment with all the tools and supplies needed to complete the job. You also don’t want messy unprofessional installers and a project that takes longer than promised. You’ll never get sloppy work left undone overnight that is both unsightly and unsafe for your family and neighbors.
Our Most Valuable Asset – Our People:
Our employees are chosen not only by level of experience (we will train them) but on attitude and disposition. We demand the absolute best in customer service at every level. From phone operators, order processing, project management, installation, warranty handling, etc. At The Window Experts, we are extremely confident you’ll never talk to a disgruntled, unhelpful person in any position.
